Shipping Policy

Shipping & Delivery

At Cavallo Lifestyle, we aim to deliver your order as quickly and reliably as possible.

Order Processing

Order Cut-Off Time: 12:00 GMT
Handling Time: 1–2 business days (Monday – Friday)

Shipping Time

United Kingdom: 5–10 business days

Shipping Costs

We offer free delivery on all orders within the United Kingdom.

Order Confirmation

After placing your order, you will receive a confirmation email.
Once your order has been processed, you will receive a second email with your tracking details.

Tracking

All orders include a tracking number.
You can track your order at any time using the link provided.

Delays

While we aim to meet the estimated delivery times, delays may occasionally occur due to high demand or external factors.

If your order has not arrived within 10 business days, please contact us and we will assist you promptly.

Cancellations

Orders can only be cancelled before processing begins.
Once processing has started, cancellations are no longer possible.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately with clear photos.
We will review your case and provide a suitable solution as quickly as possible.

Contact

📧 Email: info@cavallolifestyle.com

Customer Support Hours

Monday – Friday: 09:00 – 18:00 (UK time)

Business Information

Cavallo Lifestyle
Operated by: Smurnoy AP LLC

Registered Address:
1603 Capitol Ave Ste 413 E172
Cheyenne, WY 82001
United States

Company Registration Number: 80888267