Shipping & Target Market Information

We currently only sell and ship within the United Kingdom. Our target market is the United Kingdom, and all prices on our website are displayed in British Pounds (GBP).

Orders are processed within 1–2 business days. Once your order has been dispatched, you will receive a confirmation email with a tracking number.

Estimated delivery time within the UK is 5–10 business days. Delivery times are estimates and may vary due to local postal services.

Our customer service team is available Monday to Friday, 9:00 am – 6:00 pm (UK time, GMT/BST).

Shipping is free across the United Kingdom. For more information, please refer to our Shipping Policy.

For details regarding Order Cut-Off Time, Processing Time, Transit Time, and Total Delivery Time, please see our Shipping Policy.

You can contact us via email with your order number to start the process. Detailed instructions are provided in our Return and Refund Policy.

Yes, you may return items within 30 days of delivery. For full return conditions and step-by-step instructions, please refer to our Return and Refund Policy.

We provide a variety of secure payment options. You can find the complete list on our Payment Options page.

You can contact us by email at info@cavallolifestyle.com, by phone at +1 888 430 80 51, or through the contact form  on our website.

You can return a product for any reasonwithin 30-daysguaranteed. No questions asked.

We do not charge a return fee

The customer only have to bare the return label

By simply sending us an email at info@cavallolifestyle.com or through the contact form.

Our support team will then guide you through the return process.

Please do not send any returns without contacting us first, since we need to create an internal ticket in order to refund the order.

Once we receive your return, we will send your money back on the day the return package arrives.

It may take up to 3–15 business days for the bank to process this.

In some cases, we offer cashback to prevent any hassles with returning products and to compensate for any dissatisfaction.

When the cashback is approved, it will be reflected in your bank account within 3–15 business days. You will receive an email about this.

All our clothing follows standard sizing. Most products include a detailed size chart.

We strongly recommend choosing one size up for a more comfortable fit, as our garments are tailored close to the body.

Our shoes and loafers are true to size. Please note that loafers do not have laces and are designed to fit snugly.

If you are unsure, we recommend going half a size up.

If you usually wear half sizes, choosing +0.5 will provide a better fit.

For the best result, always check the foot length in cm/inches shown in the size chart.

You can contact us through info@cavallolifestyle.com or our contact page! We will be happy to assist you.

We have a broad selection of products and to make sure we can offer you fair pricing and remain our Dress With Class - For Less slogan, we source our fabrics and materials on a global scale as each fabric might be cheaper in a different market.

We currently offer the following trusted payment methods.

• All creditcard types
• PayPal
• Klarna
• Afterpay
• Amazonpay
• ShopPay
  

We have taken extra measurements to make sure each checkout is done encrypted & safe.

Yes, we currently have one official social media channel:

Instagram:

You can apply for becoming an CAVALLO ambassador by signing up through the become ambassador page. You will then get notified by e-mail about your application

You will receive your commission payout 30–45 days after a purchase is made through your unique link.

This payout period allows us to process possible returns and helps prevent commission fraud.

You will receive payouts through the bank account you registered with.

You will receive emails with instructions on how to receive your first payout successfully.

You will receive a unique personal link that you can share on social media, blogs, or other platforms.

If someone makes a purchase through this link, you will receive a 10% commission.

Your unique link also gives customers a 10% discount.

Besides our ambassador program, we also do UGC collabs where we send you free items for original pieces of content.